FREQUENTLY ASKED QUESTIONS

We’re here to make your shopping experience seamless. Below, you’ll find answers to common questions about shipping, sizing, and more. If you need further assistance, our team is ready to help.

Where is my order?

You can track your order here. If you need further assistance, feel free to reach out and our support team will be happy to help.

How long does shipping take?

We process orders within 1–3 business days. Standard shipping typically takes 7–10 business days. Once your order ships, we’ll send you a tracking number so you can follow its journey.

Do you ship worldwide?

We offer international shipping to most countries. If your location isn’t available at checkout, contact us, and we’ll see if we can accommodate your order.

What if the fit isn't right?

We accept returns within 30 days, provided the item is unworn, unwashed, and in its original condition. If you’re unsure about sizing, reach out before ordering—we’re happy to help.

How do I make sure my fit is right?

Our sizes are true to fit, but if you're between sizes, we recommend sizing up for the best feel. Some manufacturers use different size labels, which may appear larger—this is just the manufacturer’s tag, and you’ll receive the correct size you ordered.

What if my order is damaged or incorrect?

If there’s an issue with your order, contact us as soon as possible, and we’ll make it right.

Do shoes fit true to size?

Yes, our shoes are designed to fit true to size. If the size label appears different from what you ordered, don’t worry—it’s simply the manufacturer’s tag, and you’ve received the correct size.

Are your sunglasses UV protected?

Yes, all our sunglasses provide full UV protection to keep your eyes safe and your style sharp.

Can't find what you're looking for?

Get in touch with us—we’re happy to assist.